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Technical Services

The bulk of Space Hellas' activities to date concerns top quality services in support of communication networks. As soon as it was established, Space Hellas was entrusted with the technical support of the largest networks owned by private and public sector organizations.

The company started operations in the mid-1980's, with the installation and support of large networks. Currently, the company has developed the required methodology and infrastructure to carry out comprehensive support services, all kinds of technological projects and provide quality solutions that meet client needs for direct and faultless technical support. This expertise of Space Hellas translates to profit for its clients.

Choosing Space Hellas for the maintenance of your communication network, you can rest assured that your company will be protected against a series of risks, not to mention the benefit of gains from cost reductions. Space Hellas pledges excellent performance and problem-free operation of your network which may have been installed by other contractors. Space Hellas' pledge is true under all circumstances, notwithstanding your network's level of national coverage and time constraints imposed.

To date, Space Hellas supports more than 200 Service Level Agreements (SLA) involving:

  • more than 4,000 locations in Greece
  • more than 80,000 hardware devices
  • the majority of Greek Banks

while offering an extensive range of reliable services in support of every request.

In addition, Space Hellas supports over 2,000 clients/companies nationwide per on-call basis:

  • 24-hours Help desk operations, 365 days per year
  • Modern and fully equipped service workshops
  • ISO 9001:2008 and ISO 27001:2005
  • Direct - on site support across the nation
  • Flexible invoicing methods

Space Hellas is a founding member of the ServiceOne Alliance, a networking service of partners dedicated to providing high quality solutions and services worldwide through a single System Integrator and SLA format.

The ServiceOne Alliance combines the skills and resources of 15 independent companies that are all recognized as experts for enterprise networks in their own countries. ServiceOne Alliance covers 33 countries with 83 regional offices, and has over 1,300 highly accredited engineers (including over 110 CCIE accredited).

For more information about  ServiceOne Alliance and its partners, please follow this link: www.serviceonealliance.com.

 
 
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